Hells Canyon Harley-Davidson® is the true meaning of "Patience is a Virtue". The riders in this area waited for three years for their dealership to re-open. We opened a beautiful dealership in one of the best locations in town. The dealership is owned by Greg Ernst and his two twin sons, Bill and Chris. It is truly a family business. Also, we own Lone Wolf Harley-Davidson® in Spokane Valley, WA.
We opened the Lone Wolf dealership in May 2008, at the start of the Great Recession and we have grown every year since. In 2010 we purchased Hells Canyon!
From the beginning, our growth has been nothing short of phenomenal. Today we are recognized as one of the largest Harley-Davidson® dealerships in the country with the best selection of new and used Harley-Davidson® motorcycles, general merchandise, riding gear, clothing, parts, and accessories. Our Harley-Davidson® certified service technicians are the best in the industry. Many of them are master technicians, the highest honor a Harley-Davidson® certified technician can achieve. We invest heavily in their continued education; we know how beneficial it is to constantly be pushing our technicians to improve their skills to better serve you, our customers. Our growth is the result of having an exceptional staff who strive to make every customer experience an exceptional one. And we know that we are blessed to have the greatest customer base on the planet. You live to ride!
You ride from here to Sturgis. You ride from here to Milwaukee. Across the entire U.S. to Washington DC, riding across Canada up to Alaska. Down to So Cal. In the winter many of you ride with us in Phoenix, Las Vegas, Utah, the Grand Canyon and New Mexico. And of course, you ride throughout our beautiful Inland Northwest.
Yes, we are blessed. With your help, faith, and support to the Harley-Davidson® Motor Company, we have achieved what many in our industry considered impossible. In 2009 we achieved the Bronze Bar & Shield for outstanding customer service. Following that up we achieved the Gold Bar & Shield in 2010, 2011 and 2012, three years in a row we achieved this amazing customer service award. For 2013, 2014 and 2015 we achieved the Silver Bar & Shield, during this time we opened up one dealership and bought another and it reflected in our customer service.
Hells Canyon Harley-Davidson®'s guarantee of the best customer service in the nation is back and for 2016 we achieved Gold Bar & Shield status. Meaning we are one of the top 10 dealerships in the nation for customer service. We strive to achieve this immense honor for the year to better serve our customers, we want you to know you are our number one priority.
Our staff lives to ride, especially with you, our customers and family. Bill, Chris and Greg and the entire staff are always looking to ride on our time off! So throw a leg over and come ride with us!